Covid-19 Protocols and FAQ's
Safely welcoming you back to live theatre
Welcome back to live theatre
As guidelines are evolving on a frequent basis, so may these policies, so we ask you to please check back prior to attending to confirm current protocols.
LAST UPDATED MARCH 1, 2022
VACCINATION & MASK POLICY (Vaccinations Required. Masks Optional)
To enter audiences must show proof of vaccination (vaccination card, copy of card or photo on mobile device are accepted). Audience members not able to show proof of vaccination will not be admitted.
Masks will NOT be required at Left Edge Theatre for the following groups of people:
Anyone who is vaccinated
Anyone with a medical condition, mental health condition, or disability that prevents them from wearing a mask
Anyone who is hearing impaired
All left Edge Theatre staff and performers are vaccinated
PROOF OF VACCINATION REQUIRED
Patrons will be required to show proof of COVID-19 vaccination upon arrival. Early arrival is recommended, and patrons should have this information ready to present as they enter Left Edge, as it will be checked before tickets are scanned.
A physical vaccination card, a photocopy of your card or a photo on your smartphone showing your vaccination card—along with a valid photo ID—may also be presented for entry.
FACE MASK OPTIONAL
Though it is recommended that Patrons wear face coverings upon entry into Left Edge, including while seated during the performance. Making is optional.
FOOD AND BEVERAGE
The lobby opens one hour before showtime. Food and beverages will be permitted inside the theater.. An outside area to enjoy concessions has also been created.
VENUE IMPROVEMENTS – HVAC OVERHAUL
Left Edge has worked over the past two years with the Luther Burbank Center for the Arts Operations team, public health advisors and HVAC consultants to prepare our facility to safely welcome you back for performances. Our HVAC systems have been upgraded with uv-light protection system known to filter out 99.7% of harmful bacteria.
We have increased use of digital e-tickets, replacing paper tickets to reduce touch-points.
ENHANCED CLEANING PROCEDURES
High-touch areas, including countertops and door handles are cleaned and sanitized regularly. A Hand sanitizer station is available can be found near the entrance to our lobby.
RISK FREE MEMBERSHIP
Our ensemble, artists and staff share a deep appreciation for our members and are committed to offering flexible exchange policies. Should performance cancellations or postponements continue through the 2021/22 season as a result of the pandemic, we will continue to offer members the benefits of Risk Free Membership. You will always have the choice of placing the value of your tickets on-account for future use, donating your ticket value or requesting a refund.
Not feeling well? Just give us a call or send and email and our Audience Services team will be happy to work with you to exchange your tickets for another performance. Thank you.
Wellness: Any person who feels unwell or (a) has any COVID-19 Symptoms, (b) has had a positive COVID-19 test in the past 10 days, or (c) has had close contact with anyone confirmed or suspected of having COVID-19 agrees not to come to Left Edge. Please contact our Audience Services by phone ore email and we will be happy to work with you to reschedule your tickets.
Risk: Attendees understand that there is an inherent risk of exposure to COVID-19 in any public place where people are present. Those purchasing or attending Left Edge events voluntarily assume all risks related to exposure to COVID-19.
Compliance: All Left Edge attendees must follow all health and safety procedures and signage posted while at Left Edge events. Left Edge reserves the right to require visitors who do not follow our guidelines to leave an event immediately. Any visitors who are disrespectful or discourteous to other guests, staff or volunteers may also be asked to leave.
Currently, the policy is in place through March 31, 2021. We will continue to review our policies on an ongoing basis to evolve with the best practices around health and safety and may revise policies accordingly.
Thank you for working with us to keep everyone safe and healthy